How Should Medical Professionals Handle Receiving a Complaint?

A doctor’s reputation is vital to their career. It is because of this that receiving complaints or being accused of medical malpractice can severely impact their career. When a patient or colleague makes a complaint regarding your practice, it can result in your entire career being called into question. Sometimes, it can result in the loss of your medical license. With thousands of medical malpractice lawsuits being filed every year, it is important to know how to handle these situations and protect your reputation should you find yourself facing a complaint. Continue reading below to learn more and contact an experienced New York medical defense attorney for assistance.

Keep Your Emotions in Check

Receiving a complaint can be extremely stressful, making it difficult to be in control of your emotions during this time. However, when your reputation is being questioned and your career is at stake, it is more important than ever to be sure you keep your emotions in check. One of the most important things you can do is to stay calm in the face of these allegations. This is because it shows the medical board as well as future patients that you handled the accusations seriously and responsibly. 

Start Preparations Early

As soon as you receive a complaint regarding your practice, it is important to address the case as soon as possible. This involves contacting your liability carrier, claims adjuster, and attorney. Generally, doctors only have a certain amount of time to respond to a medical board complaint. It is important to take this time seriously and carefully build a solid case. This can involve gathering any important documents, notes, or testimonies. 

Choose the Right Attorney for Your Case

When your career is at risk, choosing the right attorney is critical to your case. This is because they can properly navigate the important aspects of your case. An skilled and aggressive attorney will do the work that is needed to uncover all pieces of evidence possible to defend your case and prove to the plaintiff that you are a proper medical professional who should get to continue doing your job. 

Contact our Firm

When a medical professional is accused of misconduct, they must retain strong legal representation. If you require a medical law attorney for your legal matters, call Paul E. Walker, an experienced New York City OPMC & OPD Lawyer. Please contact the Walker Medical Law firm to set up a free initial consultation.